Privacy Policy — MEDCROSS by TB Clinic

1. Information We Collect

• Profile Information — Name, Age, Contact Number, Email
• Health Records — Symptoms, Test Reports, Treatment Notes
• App & Device Usage — App navigation, crash logs, device type

2. Why Your Data Is Used

We use your information exclusively for healthcare purposes:

• Track TB and diabetes treatment progress
• Help doctors make informed clinical decisions
• Manage appointments and patient records
• Send medication reminders and alerts
• Improve app performance and prevent fraud
• Meet public health compliance and reporting laws

We never sell your personal data. Limited data may be shared with partner pharmacies and labs to process prescriptions and tests.

3. When Your Data May Be Shared

All partners follow strict confidentiality and data protection standards.

4. Your Rights

• Request a copy of your health data
• Request corrections or updates
• Request deletion (where legally permitted)
• Disable non-essential analytics tracking

We respond within 15 working days.

5. Data Security

• End-to-End Encryption in transfer & storage
• Access limited to authorized medical staff
• Regular audits & system monitoring

6. Children

This app is not intended for children under 13. Guardians may request removal of a child’s data.

7. Contact Us

• Email: tbclinic.info@gmail.com
• Phone: +91 92180 26183
• Address: C-45, West Jyoti Nagar, Shahadra, Delhi-110094